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Orders
How do I change my shipping address once my order is placed? Why was my order shipped separately? How do I change my shipping address once my order is placed? How do I change/modify my order? Why it says refund when I didn't want a refund on my items? How do I track my orders? Show all -
Delivery
How to change my shipping address? Why is the tracking number not working? Why hasn't my shipping information been updated? Will I be responsible for any customs or duty fees? How come my package shows delivered but I have not received my package? Why was my order shipped separately? Show all -
Return
What is your return policy? I still haven't gotten the refund in card. What is status of my refund? How do I return an item? Will I get full refund for my return? What is the status of my return? Which items cannot be returned or refunded? Show all -
Payment
What am I eligible to apply my points to? How am I able to check how many points I have? How do I receive Bonus Points? How am I able to redeem my Bonus points? Why was my payment declined? Am I able to apply multiple discount codes? Show all -
Products
Why there are so many one-size products? How to choose my size? Am I able to be refunded the difference for a discount item? Where are your products sent from? Where can I find your latest products? Will you restock items that have sold out? Show all -
Account
Where am I able to find my orders? How am I able to withdraw my wallet credit? How do I spend my wallet balance? How do I submit a ticket? Can I sign in with my Facebook account? What are the benefits to registering with us? Show all
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