We usually ship with your local post office. There should not be any additional fees when using regular mail. If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact ROMWE customer service by submitting a ticket.
Articles in this section
- How to change my shipping address?
- Why is the tracking number not working?
- Why hasn't my shipping information been updated?
- Will I be responsible for any customs or duty fees?
- How come my package shows delivered but I have not received my package?
- Why was my order shipped separately?
- Why was my package returned?
- Do I need to be at my shipping address when my package is delivered?
- What should I do when tracking updates show my package was returned?
- Are there any additional fees?