You have 60 days from the purchase date to decide if an item is right for you. Unfortunately, we are unable to process exchanges at the moment. We apologize for this inconvenience.
The following items cannot be returned: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Returning shipping fee is non-refundable. We will only refund the amount you paid for the clothes but not for services.
We’ll issue the refund to your Romwe wallet if we are not otherwise informed to refund to your payment account in advance. Please tell us if you want the return back to your original payment way.
More details, you may please pay attention to our Return Policy.