You have 45 days from the purchase date to decide if an item is right for you. We’ll gladly accept unworn, unwashed, or any defective merchandise purchased from romwe.com for return.
Please note that the following items cannot be returned or exchanged: bodysuits, lingerie& sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
Unfortunately, we are unable to process exchange at the moment. Returning shipping fee is non-refundable.
We’ll issue the refund to your Romwe wallet if you don't ask for the refund to your payment account in advance. We will only refund the amount you paid for the clothes but not for services.
More details, you may please pay attention to Romwe Return policy.