We will offer a full refund only for your returned items but not for the unreturnable items and shipping fee. Please note the cash coupon or romwe points applied to the order is nonrefundable.
In general, we will try to be as flexible as possible on your returns. However, please note that customers are responsible for insurance fee, original shipping postage and return postage.
Returns will be processed within 5 business days upon receipt of your package. An email will be sent to notify you once your refund has been processed.
When the refund is returned back to your original payment way:
If you have paid by PayPal, the refund will reach your PayPal account within 3 working days; if you have paid by credit card, it will take about 14-30 working days for the refund process to be done by your card bank. Please kindly noted that we are unable to control the speed of your card bank.